A good business needs to maximize the use of every tool in its arsenal. However, one major tool often goes underappreciated: the creation and reinforcement of learning communities. Learning communities are one of the most powerful driving forces for change and improvement within a company, and their successful implementation can result in a stronger workforce.
Ironically, when a team lacks energy or results are lagging, most managers trust less, not more. After all, there’s a lot at stake. And yet, time and time again, we see the teams with the biggest turnarounds have one thing in common – their leader believes in the team’s ability to accomplish the extraordinary and places real team trust in the people to make it happen.
In the Industrial Age, many entrepreneurs and corporate leaders focused on building companies that provided a good return for investors and shareholders. In the Social Age, however, it seems the focus of many great companies has changed. They now emphasize development of a community – and ultimately, a culture– that inspires employees to achieve a common goal. Sure those leaders still care about traditional business metrics. But to them, building community is a critical step toward building a great company.
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